Returns and refunds

If Consumer revokes this contract, we shall repay all the payments, which we You immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from You. 

Exception: the shipping costs for expedited delivery charged at the time of purchase are non-refundable. If an item is exchanged, the shipping fee for the first delivery will not be refunded. 

 Exception: in cases in which Trader has offered to retrieve the product himself, he can postpone refunding until he has received the product or until Consumer proves he has returned the product, depending on which occurs earlier.

 We use the same means of payment, which You had originally used during the original transaction, for this repayment unless expressly agreed otherwise with You; You will not be charged any fees owing to this repayment.

 We can refuse the repayment until the products are returned to us or until You have furnished evidence that You have sent the products back to us, depending on whichever is earlier.

 Consumer must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which You inform us of the revocation of this contract. The deadline is maintained if You send the products before the expiry of the 14 day deadline.

 Consumer bears the direct costs for returning the products.

 Consumer must pay for any depreciation of the products only if this depreciation can be attributed to any handling with You that was not necessary for checking the condition, features and functionality of the products.